Have questions? We've got answers

Our team of real parents are available to answer all of your questions. Our customer support is available from Monday to Friday 9am-4pm Eastern Time.

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Do you ship internationally?

At the moment we only ship the contiguous Untied States with free shipping on all orders over $69. We run discounts and promotions all year, so stay tuned for exclusive deals.

Do I need an account to place an order?

You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.

How long will it take for my order to arrive?

It depends on where you are. Most orders we process take 3-9 business days to arrive.

What is your return policy?

All unopened products purchased from our website may be returned within 30 days of purchase for a full refund less shipping costs, no questions asked. International return orders may be subject to return shipping fees. To initiate such a return please contact us.